Privacy policy

We respect your privacy and aim to handle personal information responsibly and transparently. This policy applies to information collected through this website and related website interactions. It does not replace privacy terms that may form part of a separate client agreement.

Information you provide directly

Information collected automatically

We may use information to:

• Respond to inquiries and provide preliminary project estimates.
• Arrange consultations and communicate about potential or active projects.
• Deliver services and administer client relationships.
• Operate, secure, troubleshoot, and improve the website.
• Understand website usage and the effectiveness of our content.
• Send newsletters or updates you requested.
• Meet reasonable legal, accounting, and administrative obligations.

Information submitted in a project inquiry is used to understand your needs, assess whether we can help, prepare an initial response or estimate, and continue the conversation. Please avoid sending passwords, private access credentials, or highly sensitive information through general website forms.

Strategy-call links currently use Cal.com. When you book, Cal.com may process the contact, scheduling, time-zone, and meeting information needed to provide the booking service. Its handling of information is governed by its own terms and privacy policy.

Our newsletter signup collects your email address and sends it to EmailOctopus so requested communications can be delivered. EmailOctopus acts as a service provider and may process that address under its own privacy terms. You can unsubscribe using the link included in a newsletter or by contacting us.

The website uses Tawk.to for live chat. If you open or use the chat, Tawk.to may process chat messages and related technical or session information required to provide the service. Do not submit confidential credentials or unnecessary sensitive information through chat.

The website and its service providers may use cookies or similar storage needed for functionality, preferences, analytics, and third-party features. The cookies present can vary depending on the features you use, such as analytics, scheduling, newsletter signup, or chat. Browser controls can be used to block or remove cookies, although some functionality may be affected.

We use PostHog to understand selected website interactions, such as newsletter subscriptions, strategy-call clicks, and live-chat opens. We also use Vercel Web Analytics to understand general website traffic and performance. These services help us evaluate and improve the website. Information processed may include event data and limited device, browser, network, and session information, depending on each service’s configuration and your browser settings.

Website functionality currently relies on service providers that may process information on our behalf or under their own terms.

• PostHog for interaction analytics.
• Vercel for web analytics and website delivery infrastructure.
• EmailOctopus for newsletter subscriptions.
• Cal.com for consultation scheduling.
• Tawk.to for website chat.
• Strapi for website content management.

Website content may be managed through Strapi and delivered through hosting and infrastructure services. These systems may process operational data required to publish content, maintain security, and serve the website. We do not publish private infrastructure credentials or internal configuration details.

We do not sell personal information. Information may be shared with service providers and contractors when reasonably necessary to operate the website or provide requested services; when required by law or a valid legal process; to protect people, rights, property, or security; or in connection with a business restructuring, subject to appropriate safeguards where applicable.

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to support a client or business relationship, to resolve disputes, and to meet applicable contractual, accounting, security, or legal obligations. Retention periods vary by information type and context.

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, or alteration. No website, transmission method, or storage system can be guaranteed to be completely secure.

Some service providers may store or process information in countries other than the country where you live. Where applicable, we take reasonable steps to work with established providers and handle information consistently with this policy, without making unsupported claims about any specific cross-border legal mechanism.

You may contact us to request access to, correction of, or deletion of personal information we hold about you, where applicable. You may unsubscribe from marketing communications at any time and manage cookies through available website or browser controls. Depending on where you live, applicable law may provide additional rights. We may need to verify a request before acting on it.

Our website and services are directed to businesses and adults and are not intentionally directed at children. We do not knowingly seek personal information from children through this website.

The website may link to external websites and services. Their privacy practices are controlled by their respective operators, and we encourage you to review their policies before providing information.

We may update this policy when our website, services, or information-handling practices change. The date above identifies the current version. Material updates may also be highlighted on the website where appropriate.

For privacy questions or requests, contact Kalika Tech at hello@kalikatech.com. Our public location is Kathmandu, Nepal.